Globe Telecom Inc. on Wednesday said it will charge 911 callers additional P5 per call.
According to the statement of Globe General Counsel Froilan Castelo, he noted that customers calling the hotlines will incur regular voice charges plus an additional P5/call to discourage prank calls.
“As a telecommunications provider, Globe recognizes the significance of such communication tool for the government to effectively carry out its initiative for the benefit of the public,”.
Additionaly, we are also expediting the migration of its system to immediately enable the transmission of text messages through the complaint hotline 8888 and we will be able to achieve our target within the timeframe of 34-50 given to us by the government," he said.
The designation of 911 as the new national emergecy hotline is set to replace the Patrol 117 as national emergency hotline number while 8888 will be the citizens' complaint hotline number.
Castelo said the Globe is ready to transmit voice calls for country's emergency hotline 911 starting August 1, as directed by the government.